Find the Right Plan for Your Family

Frequently Asked Questions

Can I cancel my subscription at any time?

Yes! You can cancel your subscription at any time from your account settings. You'll continue to have access to your plan's features until the end of your current billing period.

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as popular digital payment methods. All payments are processed securely.

Can I switch between plans?

Absolutely! You can upgrade or downgrade your plan at any time. When upgrading, you'll get immediate access to the new features. When downgrading, the change takes effect at the start of your next billing period.

Is AuPairsy really free for au pairs?

Yes! Au pairs can create a profile, browse host families, and express interest completely free. There are no hidden fees or premium requirements for au pairs.

What is your refund policy?

If you're not satisfied with your subscription, contact our support team within 14 days of your purchase for a full refund. No questions asked.

Does the plan price change based on family size?

No, our pricing is the same regardless of family size. All plans include the same features whether you have one child or five.